If you are experiencing an error on your screen when completing a workout, please ensure you have the latest app version downloaded onto your device. You can check which version you have installed by visiting the App Store or Google Play.
If you have the latest app version installed on your device and are still having issues, please email us at firstname.lastname@example.org with the following information:
-Email address you use to log in
-Your device type
-The workout program you are in, and the specific week and day of the workout
-Any screenshots or screen recordings that may help clarify the issue